Shipping & Returns

1. Shipping

DESEN-PROJE SHIP WORLDWIDE, ALL SHIPPING COSTS ARE SPECIFIED ON THE CHECK OUT PAGE. ALL SHIPPING OPTIONS ARE VIA FIRST CLASS ROYAL MAIL. UK: £6.50, WORLDWIDE: £15. ALL CUSTOMERS WILL BE NOTIFIED VIA EMAIL WITH A TRACKING NUMBER ONCE ORDER HAS BEEN DISPATCHED ALONG WITH AN ESITMATED DELIVERY DATE. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR CUSTOMS, DUTIES AND ANY TAXES. PLEASE CONTACT YOUR CUSTOMS FOR FURTHER INFORMATION. DESEN-PROJE WILL NOT BE HELD LIABLE FOR ANY  DELAY OR FAILURE CAUSED WITH DELIVERY.

IF YOUR ORDER IS NOT SUCCESFULLY DELIVERED TO YOUR DESIRED ADDRESS AND IS SENT BACK TO DESEN-PROJE. YOU WILL NEED TO PAY FOR SHIPPING AGAIN. THE ORIGINAL DELIVERY FEE IS NOT REFUNDABLE.

2. Returns

DESEN-PROJE DOES NOT OFFER REFUNDS FOR CHANGE OF MIND, AS ALL GARMENTS ARE MADE TO ORDER AND GO INTO PRODUCTION AT THE TIME OF THE ORDER.

EXCHANGES CAN BE AUTHORIZED WITHIN 7 DAYS OF DELIVERY , GARMENTS MUST BE IN UNUSED, ORIGINAL PACKAGING AND ORIGINAL TAGGING.  PLEASE TAKE EXTRA CARE NOT TO MARK THE GARMENTS. DESEN-PROJE RESERVE THE RIGHT TO REFUSE THE RETURNED GARMENTS THAT ARE NOT IN THE ORIGINAL CONDITION.

TO REQUEST AN EXCHANGE, EMAIL INFO@DESEN-PROJE.COM. ALL EXCHANGE REQUESTS WILL BE SUBJECT TO AVAILABILITY.